Technical troubleshooting

Video buffers a lot. It starts and stops repeatedly. How can I prevent this?
First of all, we suggest you empty the cache of your browser. If this doesn’t help, check your internet connection at http://www.speedtest.net/. We rec...
Tue, 7 Oct, 2014 at 11:46 PM
“201 error unable to load stream” appears on the screen.
We apologize for the trouble. In order to fix this issue we need you to execute following task: http://ping.eu/traceroute/ We also need the movie or TV Seri...
Thu, 8 Jan, 2015 at 10:24 AM
Three dots appear on the screen and no video is playing. What does this mean?
  There is a bug in the file that needs to be fixed immediately. Please report the issue to our customer support team at help@viewster.com. We need the...
Fri, 11 Jul, 2014 at 12:08 PM
What is a 500 internal error that appears on my screen?
 It is an internal error that indicates that your cache is not able to absorb any more data for streaming the video. In order to fix this you have to clea...
Fri, 4 Apr, 2014 at 1:12 PM
Problems with mobile app. It crashes constantly.
This can mean that your device has unstable connection. Make sure your connection is stable and try again. If the problem still persists despite stable inte...
Mon, 8 Dec, 2014 at 5:13 PM