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Knowledge base
Viewster
General questions
9
What is Viewster?
Is Viewster a legal service?
How do I watch videos on Viewster?
How do I find videos on Viewster?
What are the system requirements?
View all 9
Account questions
8
How do I sign up?
I forgot my password. How can I retrieve it?
I am not able to log in on my smart TV.
I have problems logging in with my Facebook account.
I am having trouble logging in.
View all 8
Content related questions
6
I can't find a movie I would like to see.
How do I find new videos?
Why are there no blockbusters available on Viewster?
I saw an ad on Facebook about a movie but cannot access it on Viewster. What’s wrong?
Can I request new titles for Viewster?
View all 6
Questions about functionality
3
How do I watch videos with subtitles?
How can I view video in full screen?
I would like to watch videos in German, French or Spanish. How do I change the language?
Technical troubleshooting
5
Video buffers a lot. It starts and stops repeatedly. How can I prevent this?
“201 error unable to load stream” appears on the screen.
Three dots appear on the screen and no video is playing. What does this mean?
What is a 500 internal error that appears on my screen?
Problems with mobile app. It crashes constantly.
Help Desk Software
by Freshdesk Support Desk